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Windows 11 KB5037771 stuck 0 percent Downloading? Let’s fix it

Slow or unstable internet connections can hinder the download progress, Ensure a stable and high-speed internet connection or Consider switching to a wired connection for a more reliable download.

While trying to install the Windows 11 KB5037771 update on your PC, you might encounter a frustrating issue: the update gets stuck at 0 percent for hours, and nothing seems to make it progress. Several users report, “Windows update stuck at downloading 0%” have tried to fix this by restarting the PC but not helpful. This can be annoying and prevent you from enjoying the new features and improvements that the update brings. Several possible reasons why Windows Update Stuck On “Downloading 100%” such as Slow internet speed, corrupted system files, insufficient disk space, incompatible drivers, or malware infections are common. In this article we will show you some possible solutions to fix Windows 11 KB5037771 stuck Download and get your PC up to date.

Windows Update stuck Download

There are several possible reasons why Windows 11 KB5037771 stuck Download at 0 percent, such as:

Insufficient disk space: The update requires a certain amount of free space on your system drive to download and install. If you don’t have enough space, the update might fail or get stuck.

Network issues: The update depends on a stable and fast internet connection to download the files from Microsoft servers. If your network is slow, unstable, or disconnected, the update might not download properly or at all.

Firewall or antivirus interference: Some security software might block or interfere with the update process, causing it to stall or fail.

Corrupted or missing system files: The update relies on some system files to run smoothly. If these files are corrupted or missing, the update might encounter errors or get stuck.

Disabled or malfunctioning Windows Update services: The update requires some Windows Update services to be running in the background. If these services are disabled or not working properly, the update might not start or complete.

Depending on the cause of the problem, there are different solutions that you can try to fix the Windows 11 KB5037771 update stuck at 0 percent issue.  If your updates are stuck downloading (1% or 99%) Here are some of the solutions to apply.

Start Windows into clean boot state And check for Windows updates this will help if any third-party software conflict causes the issue.

Windows update stuck due to slow internet

One of the possible reasons why Windows 11 KB5037771 stuck Download at 0 percent is that your internet connection is slow or unstable. This can prevent the update from downloading properly or cause it to fail.

To check your internet speed, you can use a tool like or

If you are connected wifi network check the signal strength, and switch to wired connection or a different Wi-Fi network.

Power cycling your router and modem can refresh your network connection. Unplug both devices, wait for about 10-15 seconds, and then plug them back in. This process can help resolve issues related to network congestion or temporary glitches.

If you’re using a Virtual Private Network (VPN), disconnect from it temporarily. VPNs can sometimes introduce latency and affect download speeds. Check if disconnecting from the VPN improves the Windows update speed.

Check Free space on (C) to download Windows updates

Sometimes, the update can get stuck due to insufficient space on your system partition. To free up some space, you can use the Disk Cleanup tool or delete some unnecessary files or programs. To use the Disk Cleanup tool, follow these steps:

  • Press the Windows key + E on your keyboard to open File Explorer.
  • Right-click on your Windows drive (usually C:) and select Properties.
  • Click on Disk Cleanup under the General tab.
  • Check the boxes of the files you want to delete, such as Temporary files, Recycle Bin, etc.
  • Click on OK and confirm your choice.

In addition Move large files, such as videos or archives, to an external hard drive or cloud storage.

Go to Settings > Apps, Uninstall any programs or applications that you no longer use.

Restart your PC and try to install the update again.

Repair system files using SFC and DISM

As mentioned earlier, corrupted or missing system files can cause the update to get stuck. To fix this, you can use two tools: SFC (System File Checker) and DISM (Deployment Image Servicing and Management). These tools can scan and repair system files automatically.

  • Open Command prompt as administrator
  • Run the DISM command ” DISM /Online /Cleanup-Image /RestoreHealth 
  • This will start to repair the system image

Next Run sfc /scannow (System file checker utility) to check and restore if any missing, corrupted system files cause Windows Update to stuck downloading or installing.

Run system file checker

Run Windows Update Troubleshooter

This is one of the best working solutions you must apply whenever you face Windows update download and installation problems. This is a built-in tool that can detect and fix common problems with Windows Update.

  • Press the Windows + I keyboard shortcut to open Windows settings,
  • Go to the system then troubleshoot and click on other troubleshooters
  • Here on the right-hand side select Windows Update and click Run,
  • This will automatically detect and fix the problems that prevent Windows update installation.

windows 11 update troubleshooter

The troubleshooter will attempt to identify if any problems exist that prevent your computer from downloading and installing Windows Updates. If found any the update troubleshooter tries to fix the problem itself.

Reset Windows Update components

Here is another effective solution that probably helps to fix the Windows update installation problem. Sometimes, the update process can get stuck due to corrupted or missing files in the Windows Update folder.

  • Press the Windows key + X on your keyboard and select Command Prompt (Admin) or Windows PowerShell (Admin) from the menu.
  • In the Command Prompt window, type the following commands one by one and press

net stop wuauserv

net stop bits

  • Then navigate to File Explorer and C:\Windows\SoftwareDistribution\Download
  • Here delete all data inside the download folder.

Note: Don’t worry about these files, these are temp update files. Next time we check for Windows updates, download these files for fresh ones.

Delete windows update cache

Again open the command prompt and run the commands “net start wuauserv” and  “net start bits” to restart the Windows Update Service and Background Intelligent Transfer Service that you previously stopped.

Reset Windows Update components

That’s all Restart Windows PC and again check for updates. To do this

  1. Press Windows + X and select settings,
  2. Click Update & Security then Windows Update,
  3. Now click the check for updates button

Another solution is to disable or uninstall any third-party antivirus software on your PC. Some antivirus programs can interfere with the update process and cause Windows Update stuck Download.

Still, need help? use the official update assistant tool to upgrade to Windows 11 23H2 update without any problems. Also, you can get the Windows 11 version 23H2 ISO for a clean install purpose.

Did this help to fix Windows Update stuck downloading updates? Let us know in the comments below

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