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Windows 11 23H2 Installation Has Failed – Download it right way

Incompatible hardware, insufficient system requirements, corrupted installation files, or conflicts with existing software are Possible reasons for a Windows 11 23H2 installation failure.

Windows 11 version 23H2 is available as a free upgrade for all compatible Windows 10 devices running version 2004 and later. If your device meets the minimum system requirements for Windows 11 you will get a notification to upgrade to Windows 11 or you can check for Windows updates. However few users report, Windows 11 Installation has failed, and running the Windows update troubleshooter doesn’t identify any errors. When try to upgrade Windows 10 device to Windows 11 via Windows Updates it fails “We couldn’t install Windows 11” and gives the error code: 0x80070002. Let’s find out the common Reasons for Windows 11 23H2 Installation Failure and solutions to fix the problem and install Windows 11 on your PC right way.

Windows 11 Installation Has Failed, Why?

There are multiple reasons why Windows 11 installation has failed on Windows 10 PC, it is because the PC doesn’t meet the hardware requirements, Faulty outdated driver, third-party security software interface, and more.

It may be Some system files are corrupted on your computer, or the Windows 11 installation failed due to unstable internet connection.

If the Windows 11 files you downloaded are problematic or you’re using an Insider preview build, it can lead to installation failure.

Sometimes, antivirus programs or other third-party applications can interfere with the installation process Or Some corrupt peripherals cause the issue We couldn’t install Windows 11.

If the drivers (software that helps hardware work with the operating system) are old or damaged, it can hinder the installation. The disk doesn’t have enough free space for updates

Check Windows 11 system requirements

The first thing you need to check and ensure the device hardware meets the minimum system requirements for Windows 11 free upgrade. As per Microsoft official, These are the minimum system requirements for installing Windows 11 on a PC.

Processor1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC).
RAM4 Gigabyte (GB).
Storage64 GB or larger storage device Note: See below under “More information on storage space to keep Windows 11 up-to-date” for more details.
System firmwareUEFI, Secure Boot capable. Check here for information on how your PC might be able to meet this requirement.
TPMTrusted Platform Module (TPM) version 2.0. Check here for instructions on how your PC might be enabled to meet this requirement.
Graphics cardCompatible with DirectX 12 or later with WDDM 2.0 driver.
DisplayHigh definition (720p) display that is greater than 9” diagonally, 8 bits per color channel.

Your device must be running Windows 10, version 2004 or later, to upgrade. Free updates are available through Windows Update in Settings>Update and Security.

Check your Device compatibility:

You can download and run the PC Health Check app from Microsoft to check Windows 11 compatibility.

PC health check windows 11

Note: If your PC doesn’t meet Windows 11 system requirements, here is a registry tweak to install Windows 11 on an unsupported PC.

Check Internet connection

Windows 11 Installation requires a stable internet connection to download essential files from Microsoft server. It may be problem with the internet connection or slow internet causing Windows 11 installation failure. Let’s check and ensure the internet connection working and it’s not the reason behind the Windows 11 installation failure.

  • Ensure all cables connecting your modem, router, and computer are securely plugged in. If you are using a laptop, look at the WiFi signal or take it closer to the WiFi router for better connectivity.
  • Unplug your router or modem, wait 30 seconds, and then plug it back in. This can often resolve minor connection problems.
  • Press the Windows key + R, Type “ping www.google.com” and press Enter. If you receive ping responses, your connection is working. If not, there might be an issue that needs to be fixed.

If you’ve tried the above steps and still have issues, reach out to your ISP for further assistance. They can help diagnose and resolve connection problems.

Disconnect External Devices

Sometimes external devices such as secondary HDD, printers, webcams or other peripherals cause conflicts during the Windows 11 installation process. Disconnecting these devices eliminates the possibility of them interfering with the installation.

A damaged peripheral may bring issues to your computer, such as Windows 11 Update has failed to install

In addition Verify if any security software (antivirus, firewall, etc.) might be causing the installation issue. If you suspect this, temporarily disable or completely uninstall the security program.

If you have a Virtual Private Network (VPN) configured, disconnect from it before attempting the installation. VPNs can sometimes interfere with the installation process.

Free System Drive for Windows 11 installation

Windows 11 requires a minimum of 64 GB of free space for installation. If your system drive doesn’t have sufficient space, it can lead to installation errors. Checking the free space on your system drive (C drive) is an important step when troubleshooting Windows 11 installation failure errors.

  1. Press the Windows key and E simultaneously to open File Explorer.
  2. In File Explorer, locate and select “This PC” or “My Computer” on the left-hand side.
  3. Right-click on your system drive (usually labeled C:) and select “Properties” from the context menu.
  4. In the Properties window, you’ll see a graphical representation of the used and free space on the disk.

Ensure that there is at least 64 GB of free space available for Windows 11 installation.

  • Right-click on the Recycle Bin icon on your desktop and select “Empty Recycle Bin”.
  • Go to Settings > Apps > Apps & Features. Review the list and uninstall any applications you no longer use.
  • Search for “Disk Cleanup” in the Start menu, select your system drive (usually C:), and let it scan. It will suggest files you can safely delete.
  • Use File Explorer to sort files by size and identify and delete large, unnecessary files. Also, you can move them to external storage or cloud storage.

Install Windows 11 on clean boot

Sometimes third-party applications can interfere with the Windows 11 installation. To prevent these programs from disrupting the process, perform a clean boot and try install Windows 11 again on a Windows 10 PC.

  • Press the Windows key + R, type msconfig and click ok to open the System Configuration utility.
  • Go to the Services tab, Check ‘Hide all Microsoft services‘, and Click ‘Disable All’ to deactivate non-Microsoft services.
  • Move to the startup tab then click open Taskmanager, here Disable each item one by one

Hide all Microsoft services

Now click ok and apply then restart your PC. Let’s try to install Windows 11 again.

Run Windows Update Troubleshooter

Run Windows update Troubleshooter following the steps below and let Windows to fix the problem itself only.

  • Open Windows Settings using the keyboard shortcut Windows + I,
  • Go to Update & Security then Troubleshoot.
  • Here select Windows Update and Run The Troubleshooter
  • The troubleshooter will run and attempt to identify if any problems exist that prevent your computer from downloading and installing Windows Updates. After complete, the process Restart Windows and again manually Check for Updates.

Windows update troubleshooter

Reset Windows update cache

Clearing the folder where all of the update files are stored will force Windows Update to download afresh. Which is probably the best fix for Windows upgrade problems. Here follow the steps below to reset Windows update components.

  • Press Windows + R, type services.msc and ok to open the services console,
  • Scroll down and stop Windows update, BITs, and Sysmain service.

stop windows update service

  • ThenGo toC:\Windows\SoftwareDistribution\Download
  • Here delete everything within the folder, but do not delete the folder itself.
  • To do so, press CTRL + A to select everything and then press Delete to remove the files.

Delete windows update files

  • Now Restart the services (windows update, BITs, Superfetch) that you previously stopped.
  • Restart Windows and again check for updates from settings -> update & security -> Windows update.
  • Hope this time your system successfully upgraded to Windows 11 without any stuck or update installation errors.

Bypass TPM 2.0 and Secure Boot

Trusted Platform Module version 2.0 (TPM 2.0) is a vital requirement for Windows 11, providing crucial security features like Windows Hello and BitLocker. It safeguards against malware and stores sensitive credentials. Secure Boot is another key security feature that prevents malicious software from starting during PC boot-up, enhancing overall system security. Together, TPM 2.0 and Secure Boot create a robust protective framework for Windows devices.

If your PC doesn’t support TPM 2.0 or secure boot you can tweak Windows registry to Bypass TPM 2.0 and Secure Boot

  • Press the Windows key + R to start Run, type regedit, and press Enter or click OK
  • Navigate to the Computer\HKEY_LOCAL_MACHINE\SYSTEM\Setup
  • Right-click on an empty space on the right, select New, and select Key, then name it LabConfig.
  • Click on the new LabConfig key, right-click the blank space to create two DWORD (32-bit) Value options to, and name them BypassTPMCheck and BypassSecureBootCheck.
  • Double-click the new items one by one, select the Decimal base, and set 1 in the Value data field, then click OK.
  • Close the Registry Editor, then restart your PC. Try to install Windows 11 again.

BypassTPMCheck

Update Device Driver

Also, Make Sure All Installed Device Drivers Are Updated and compatible with the current Windows version. Especially Display Driver, Network Adapter, and Audio Sound Driver. You Can Check and update Them From Device Manager.

  • Press the Windows key + X and select Device Manager on the Quick Access menu.
  • Expand the “Display adapters” category, right-click your graphics driver, and select Update driver
  • Select Search automatically for drivers.

Note that automatically updating a driver requires an internet connection. So, make sure your PC is connected to a Wi-Fi or Ethernet network.

In addition, Run SFC utility and DISM command before check for the latest updates or install the Windows 11 23H2 update.

Also, you can use the official media creation tool to upgrade Windows 11 version 23H2 without any error or problem.

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