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Windows 10 stuck at Choose your keyboard layout screen

First of all, connect your keyboard or mouse to another computer or laptop and use them to see if they work fine.

Upgrading to a new version of Windows is usually a seamless process, but sometimes you may encounter issues that can disrupt the process. One such problem is the Windows 10 upgrade getting stuck at the “Choose your keyboard layout” screen. This can be a frustrating experience, usually due to Software Conflicts, Peripheral Interference or Driver Compatibility Issues and more. Whatever the reason, Here are several steps you can take to troubleshoot and potentially resolve it.

Before initiating any upgrade process, it’s crucial to ensure that your system meets the minimum requirements for Windows 10. Verify that your processor, RAM, and disk space are compatible with the new operating system.

Windows 10 stuck choose your keyboard layout

When the Windows 10 upgrade process gets stuck at the “Choose your keyboard layout” screen, it can be attributed to several common reasons. it may be the installed Device driver not compatible with the newer Windows version, System files get corrupted while upgrade process, May Any Windows update bug causing the issue.

  • Third-party applications or services running in the background may conflict with the upgrade process, causing it to stall.
  • Connected external devices like printers, USB drives, or additional monitors can sometimes cause conflicts during the upgrade process.
  • Outdated or incompatible drivers, particularly for critical components like the graphics card or chipset, can lead to upgrade problems.
  • Over time, essential components related to Windows Update may become corrupt. Manually resetting these components can often resolve the issue.
  • Upgrading to a new operating system requires a certain amount of free space on the system drive. If there isn’t enough space, the upgrade process can stall.
  • Security software can sometimes interfere with system processes, including upgrades. Temporarily disabling or configuring these programs may be necessary.

Disconnect Peripheral Devices

Sometimes, external devices like printers, USB drives, or additional monitors can cause conflicts during the upgrade. Disconnect any unnecessary peripherals and attempt the upgrade with only essential devices connected.

Unplug all non-essential peripheral devices like printers, USB drives, and additional monitors.

Ensure you have at least 20 GB of free space on the system drive for the upgrade to proceed smoothly.

Perform a Clean Boot

A clean boot helps isolate software conflicts that might be interfering with the upgrade process. To do this, disable third-party services and startup items. This can be done through the System Configuration utility.

  • Press Win + R, type msconfig, and press Enter.
  • Go to the “Services” tab and check “Hide all Microsoft services.”
  • Click “Disable all.”
  • Go to the “Startup” tab and click “Open Task Manager.” Disable non-essential startup items.

Restart your computer and Use the Media Creation Tool to upgrade windows 10 again.

The Media Creation Tool is a utility provided by Microsoft that allows you to create installation media or perform an in-place upgrade that preserves your files, applications, and settings. This can often resolve issues encountered during the standard upgrade process.

  • Run the Media Creation Tool and select “Upgrade this PC now.”
  • Follow the on-screen instructions, ensuring to keep files and apps when prompted.

Media creation tool upgrade this PC now

Repair advanced options

If due to this error your PC is stuck on startup screen, you need to access the advanced option Restore Boot Configuration and Check disks for errors. This may potentially work out if disk or Bootup settings were either corrupted or malfunctioned in some way.

  • Start your PC using installation media, Skip the first screen and on the next screen click on Repair your computer.

windows 10 repair your computer

Select Troubleshoot -> Advanced options And click on the command prompt.

Windows Advanced Options

This should open advanced command prompt Where you can perform the Command below to repair the Master boot record file, and rebuild the Boot Configuration Data And check The Disk Drive Errors

bootrec /fixmbr

bootrec /fixboot

bootrec /rebuildbcd

bcdboot c:\windows /s c:

chkdsk c: /f

fix bootrec Errors

Check for and install any pending updates in your current version of Windows before attempting the upgrade. Also temporarily disable or configure your security software to allow the upgrade process. Be sure to re-enable it after the upgrade.


In addition Ensure you have a stable internet connection. Consider using a wired connection for a more reliable upgrade process.

If all else fails, don’t hesitate to reach out to Microsoft Support for specialized assistance. They have the expertise to address complex upgrade issues and can provide tailored solutions.


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