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Windows 10 photos app not opening, Try these solutions to fix it

If After upgrade to the latest Windows 10 version 1903 Photos app causing problems, Windows 10 Photos App didn’t start (Photos won’t open or crashes) prevent users to open and view image files or photos with the Photos App. Here are some solutions you may apply to quickly fix Photos App not opening on windows 10.

Windows 10 Photos App not working

Microsoft regularly rolls out security updates with bug fixes, may the latest windows update contain the bug fix which causing the photo app not to open, crashes. We recommend check and install updates.

  • Press Windows + I to open settings
  • Click Update & security then windows update
  • Here click check for updates button,
  • Let windows download install available updates,
  • Restart windows to apply the changes and check the problem is fixed.

Update Display driver

Temporarily disable security software, and make sure your Display driver is updated. Outdated, incompatible Display driver fails to open graphics contents that are why we recommend check and update your graphics driver.

Reset Microsoft store cache

Press Windows + R, type WSReset.exe to reset windows store cache. Close the Windows Store App and then try to launch the Photos app again.

Microsoft store apps troubleshooter

  • Open Settings using the keyboard shortcut Windows + I,
  • click on Update & security then Troubleshoot,
  • look for windows store apps, Click on it, and Run the troubleshooter
  • \his will check and fix the problems which causing windows store apps from working properly.
  • After that restart windows and open windows, store check this is working properly.

Windows store apps troubleshooter

Reset Windows 10 photos app

Also, try to reset the photo app to its default setup following the steps below.

  • Press keyboard shortcut Windows + X and select settings
  • Click on Apps then Apps & Features
  • Scroll down and click on Photos
  • click on Advanced options Then click on the Reset button as shown image below.
  • That’s all Close the window, restart windows
  • On the next start check the photo app opening and working properly.

Reset Microsoft photos

Run system file checker utility

Run the System file checker utility to make sure missing corrupt system files not causing the Photo app to crash or not open.

  • Open the command prompt as administrator,
  • Type sfc /scannow and hit the enter key.
  • This will check for missing corrupted system files if SFC found any this will restore them from %WinDir%\System32\dllcache.
  • Wait until 100% complete the scanning process, After that restart windows.

Run system file checker

If Sfc scan results “windows resource protection found corrupt files but was unable to fix some of them” Then Run DISM command dism /online /cleanup-image /restorehealth to repair system image and enable sfc to do its job. After the Run DISM command again Run the SFC utility, Then restart windows and check the photos app working properly.

Check with a new user account

Create a new user account and check with the new user account profile photo app working properly.

  • To create a new user account open the command prompt as administrator,
  • type  net user <username> <password>/add

command to create new user account 

  • Then type command net localgroup administrators admin /add to add the newly created user account on to the Administrator group.
  • That’s all type exit to close the command prompt,
  • log off from current user account and login to newly created user account and check photos app working.

Uninstall and Reinstall Photos App

If all the above solutions fail to fix the issue, Then the final option Reinstall the photos app.

  • Open PowerShell (admin) Then perform the command below to remove the built-in photos app.

Get-AppxPackage *Microsoft.Windows.Photos* | Remove-AppxPackage

command to remove photos app

  • After executing the command restart windows,
  • And on next start, open Microsoft store
  • Search for photos and select the Microsoft photos app
  • click the Get button to download and install the photos app on your Windows 10 system.

Download Microsoft photos app

That’s all, And I am sure applying these solutions your photos app start working normally without any problem or app crash. Still, need any help or have any suggestions about this post feel free to comment below. Also, Read

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