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Solved: Microsoft store not opening on Windows 10

With Windows 10, the Store app has been redesigned with lots of new features and improvements and is easy to navigate compared to the previous version of the Store app on Windows 8.1. Now Windows 10 Store is Microsoft’s official marketplace for downloading apps, games, Extensions, etc. Also With Day to update Store app also receives security improvements, New features, Apps, games, etc. Some Users report After installing recent updates or Upgrade to Windows 10 update Microsoft store app not loading and not responding for a long time.

If you are having problems with the Microsoft Store app or Microsoft Store app not working or getting different error code while downloading apps and games. Here apply bellow solutions to solve all Microsoft store related problems.

Why is the Microsoft store not opening?

There are many factors that can result in the Microsoft Store not working, such as Incorrect system configuration, corrupted Store cache, Windows 10 User Account Control, Network issues (This is one of the culprits responsible for the Microsoft Store not loading issue, like no WiFi available, Ethernet not working issue, unidentified network problem), etc.

Fix problems with apps from the Microsoft Store

Start with Basic troubleshooting Simply restart Windows 10 and check it’s working on the next login.

Note: If you are getting an error while downloading or installing any application then log out from the Microsoft Store and then log in again with your Microsoft account. 

Check for and install the latest Windows updates, you can do the following steps below.

  1. Press the keyboard shortcut Windows + I to open the Settings app,
  2. Click on update and security then Windows Update
  3. Hit the check for updates button to let Windows download the latest updates if available,
  4. Restart Windows to apply the changes, now check if the Microsoft store working normally.

Check Date And Time Settings

As Basic Troubleshooting  Make sure your Windows date and time are correct. Sometimes the Microsoft Store won’t update if your time and date settings are incorrect. To make sure they’re right, click on the time and date in the far right corner of the taskbar. In the panel that appears, select Date and time settings, which will open the settings app.

At the top, make sure the time is correct. If it’s wrong, make sure the sliders for Set time automatically and Set time zone automatically are set to on.

Disable Third-Party Anti-virus Packages

If you notice Microsoft store, not opening problem started after recent third-party application installation or Antivirus installation. We strongly recommend temporarily Disable or uninstalling the recently installed application / Antivirus program and checking if the Microsoft store app working perfectly.

Note: Also disconnect from VPN, if configured on your PC.

Run Windows Store Apps Troubleshooter

Microsoft has a Store App troubleshooter that scans your system and detects any problems that might be preventing any Store apps from working correctly. Then, if possible, it automatically fixes these without you needing to do anything. Let’s run The official Store App Troubleshooter And let first Windows fix the problem itself.

  • First Download the Store App troubleshooting tool from Given Link
  • Then run the application as administrator.
  • This will open the Diagnostics Troubleshooting Wizard, which should be selected by default.
  • Now follow the wizard through, clicking Next to progress through the stages.

windows store apps troubleshooter

If problems are detected then the troubleshooter will try to resolve these. It may not be able to fix them or it might not even find any issues in the first place, but it’s definitely worth trying it out anyway.

Clear Microsoft Store Cache

With Windows 10 Store App, Store Cache for faster performance. But sometimes much cache bloating your Microsoft Store apps could lead to it’s not functioning. Clearing the cache of the Store can resolve many Windows problems, issues with installing or updating apps, Include Store app not opening, windows 10 Store not working, or different error codes while installing apps.

  • Press Windows Key + R to open Run,
  • then input wsreset.exe and click OK.
  • A blank Command Prompt window will open, but rest assured that it’s clearing the cache.
  • After about ten seconds the window will close and the Store will open automatically.

Reset the Microsoft Store

You can also reset Windows apps, which clears their stored data and sets them back to default. Though this will clear your settings, you won’t lose any purchases or installed apps.

  • Press Windows key + I to open the Settings app,
  • click Apps then apps & feature,
  • Now Scroll the list and click Microsoft Store.
  • Then click Advanced options and Reset.
  • It will show a warning that the app’s data will be deleted, so click Reset again.

Reset Windows Update Components

Here is another effective solution most of the users suggested Reset Windows Update Components help them to fix Microsoft Store app problems.

  • First press Windows + R, Type Services.msc, and hit the enter key.
  • Now On Window Services Scroll down and look for Background Intelligent Transfer Service
  • Right-click on it and select Stop.
  • Do the same with Windows Update Service and sysmain service.

Now Navigate to the following C:\Windows\SoftwareDistribution\DataStore.

Here on Datastore folder Press Ctrl + A to select all and press the Delete key.

Again open C:\Windows\SoftwareDistribution\Download And delete all files and folders inside the Download folder.

Now restart Windows and install the latest Windows update,

Then after opening the Microsoft Store app and check if working normally.

Re-register Microsoft Store

Open PowerShell as an administrator, Now copy the following command given below and past it on the power shell, then hit the enter key to execute the command.

& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

Re-register Windows 10 Store

After that close PowerShell and Simply Restart the Windows computer,  then check hopefully your problem will have been resolved.

Tweak registry to fix Connection Errors

If you’re getting a connection error while launching the store, downloading an app, or updating an app, then you can tweak some Registry files to get rid of this.

Please ensure you follow these instructions closely because incorrect edits in the registry can cause further problems. We strongly recommend Create a system restore point before making any changes.

  • Press the keyboard shortcut Windows Key + R type regedit and click OK.
  • The Registry Editor will open. Now Using the folders on the left, navigate into the following folder path:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles

connection error Microsoft store

  • Right-click on Profiles, select Permissions, then click Advanced.
  • Tick Replace all child object permission entries with inheritable permission entries from this object and click OK.
  • Now restart your system and Check your problem will be resolved.

Did these solutions help to Fix problems with apps from the Microsoft Store on Windows 10? Let us know in the comments below.

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