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Solved: Google Chrome Sound Not Working in Windows 10

Sound works on computer and other browsers well but the sound does not work in Chrome. Sound not working while watching a youtube video on chrome is a relative issue that could cause for different reasons. Here in this post, we have detailed instructions on how to troubleshoot issues of sound now working in chrome or how to bring the sound back for Chrome on Windows.

Google chrome sound not working

  1. Make sure that your computer is not on mute and if you have volume control on the app, then ensure that it is audible as well.

Pro Tip: If you are having this problem playing sound on a specific site only for example youtube.com that cause you might might have accidentally hit the mute button, and that’s why there is no sound on Chrome.

  1. open the website having the sound issue,
  2. Right-click on the tab at the top, and select Unmute site.

Unmute chrome tab

Also, open the chrome browser and type chrome://settings/content/sound here make sure the toggle next to ‘Allow sites to play sound (recommended)’ is blue.

Allow sites to play sound

Check Sound in Volume Mixer

  1. Play a video or audio in Chrome with the sound on.
  2. Right-click on the speaker icon in the lower-right corner.
  3. Click on Open Volume Mixer.
  4. If Chrome is already muted, unmute it and set the volume to 100

Volume mixer

Run Sound Troubleshooter

Run the build-in sound troubleshooter to ensure that a temporary problem from the system isn’t muting your Chrome browser. To run the Sound troubleshooter, follow these steps:

  • Press Windows key + I to open the Settings app.
  • Go to System Settings.
  • In the left-sidebar, click Sound.
  • Click on the troubleshoot button in the right-hand pane

By doing so, the Get Help window will appear, where you’ll be asked to allow the system to run a quick scan. Click Yes there to run a quick scan to troubleshoot the sound issue. Hearing a beep confirms that the problem doesn’t lie on the system side.

Update Sound Driver

  1. Go to Device Manager on the left sidebar.
  2. Expand the category of Sound, video, and game controllers.
  3. Right-click on the sound driver and hit Update driver.

Reinstall audio dirver

  1. Visit the website of your manufacturer And, search for the latest version of your sound driver which is compatible with your Windows 10 device. Make sure to download the compatible driver otherwise you might damage your computer even more.
  2. Now open device manager, using devmgmt.msc, expand sound video and game controller. Here right-click on the installed audio driver and select uninstall the device. Restart your PC to make changes effective.
  3. Now install the audio driver that you previously downloaded from the manufacturer’s site.

Update Chrome

  1. Click the three vertical dots at the top right corner of your Chrome browser.
  2. There should be an Update Google Chrome link shown if an update is available.
  3. Alternately, click on Help and About Google Chrome.
  4. Chrome will automatically check, download and install any update available.
  5. Relaunch when prompted to complete the installation process.

Clear the Browser History and Cache

An unclean history and a piled-up cache can also silence your browser over time. Let’s clear the browsing history, cache and cookies following the steps below.

  1. Press Ctrl + H to open the Chrome history page.
  2. Click on Clear browsing data on the left-sidebar.
  3. Check the boxes for Browsing history, Download history, Cookies and other site data, and Cached images and files.
  4. You can select the range of data from which you want to clear browsing data and then just press on clear data.

Clear Browser cache and cookies

Determine That Web Page Isn’t Mute

 In some cases, it is also possible that the web page from which you are trying to play sound is mute. This problem can be solved by using these instructions

  1. You have to press the Windows icon key and R key together on your keyboard.
  2. Next, type inetcpl.cpls in the dialogue box.
  3. Visit the Advanced tab.
  4. Now, scroll down until you find the Multimedia section.
  5. Make sure that the box beside ‘Play sounds in web pages is selected.
  6. Save the changes by pressing Ok and restart your Chrome app and visit the web page again to test the results.

play sounds in web pages

Disable Chrome extensions

To make sure if it indeed is some extension causing the problem, open Chrome in Incognito Mode. If everything is working in incognito mode then try to disable Chrome extensions to get sound back on Google Chrome.

  1. Open Chrome.
  2. At the top right, click on the three vertical dots button > More tools > Extensions.
  3. Or you can type chrome://extensions/ on the address bar to access all installed extensions list.
  4. Toggle off all extensions one by one, Re-launch Chrome and check if the sound comes through.

Disable Chrome extensions

Reset Chrome browser settings

You can reset Chrome by following these steps:

  1. Click on the three vertical dots in the top-right corner.
  2. Go to Settings.
  3. Go to the Advanced menu on the left sidebar.
  4. Click on Reset and clean up.
  5. Click on Restore settings to their original defaults.
  6. In the popup menu, click Reset settings.

Reset Google Chrome default

Reinstall Chrome browser

If all the above solutions fail to fix the problem, you may try to reinstall the Chrome browser with the latest version gives the browser a clean slate and hopefully solves the problem:

Note: reinstalling your Chrome will erase all browser settings and data.

  • Right-click on the Windows 10 start menu and select settings,
  • click apps than apps and features,
  • Now scroll down and locate Google Chrome, select it and click Uninstall
  • Restart your PC to remove it completely, Now download a fresh copy of Google Chrome and install it.

Uninstall Google chrome

Even if that doesn’t work, you’ll have no choice but to switch to another browser until the problem is resolved temporarily.

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